We currently use Amazon Canada for all our order fulfillment and shipping. We stand behind our products 100%, any issues with lost or damaged shipments or any issues at all contact Amazon or us directly.

Dietary supplements are products designed to supplement your daily intake of nutrients, vitamins, minerals, herbs, or other beneficial substances. They can help fill nutritional gaps in your diet, support overall health, and address specific health concerns.

Choosing the right supplements depends on various factors, including your age, gender, health goals, and any existing health conditions. We recommend consulting with a healthcare professional or a registered dietitian to determine the supplements that best suit your individual needs.

Yes, we prioritize safety and quality. We start by sourcing the highest quality ingredients from federally inspected and approved suppliers, our supplements are manufactured in Health Canada approved facilities that adhere to strict quality standards and regulations, they all have Canadian approved “Site Licenses”. We use third party labs to conduct rigorous testing to ensure purity, potency, and consistency.

Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with your purchase, return it for a full refund. Please refer to our return/exchange policy or contact our customer service team for assistance.

While many supplements can be taken together, it's essential to be cautious and mindful of potential interactions. We advise consulting with a healthcare professional before combining multiple supplements, especially if you're taking prescription medications.

To maintain the potency and freshness of our supplements, store them in a cool, dry place away from direct sunlight and moisture.

While our supplements are generally well-tolerated, individual reactions may vary. Some people may experience mild side effects such as digestive discomfort or allergic reactions. We recommend reviewing the product labels and consulting with a healthcare professional if you have any concerns or experience adverse effects.

Yes, supplements have expiration dates. It's crucial to check the expiration date on the packaging and avoid using supplements past their expiration date, as they may lose potency and effectiveness.

NSF certification means that Nutrali products meet strict and independently verified standards for public health protection. NSF evaluates every aspect of a product's development process from extensive product testing to manufacturing plant inspections before the product earns NSF certification. Once certified, NSF continues to monitor products and manufacturing activities to ensure the certified products continue to meet the same high standards every time they are made.

In Canada, NHPs are regulated by the Natural and Non-prescription Health Products Directorate (NNHPD) under the Natural Health Products Regulations (NHPR), which came into effect in 2004. All NHPs must be approved by Health Canada before they are allowed to be legally sold in Canada. In order to be authorized for a NPN, information supporting the safety and efficacy of a product must first be assessed by Health Canada. Health claims must be supported by valid, high-quality scientific and/or traditional evidence. Safety and efficacy must also be supported with sufficient evidence. This evidence can include: clinical trial data, journal articles, pharmacopoeias and traditional resources. Additionally, the NNHPD requires that all NHP manufacturers follow good manufacturing practices (GMPs) to ensure supplements are produced in a quality manner and are accurately labeled. Health Canada requires companies involved in manufacturing, packaging, labelling, and importing activities to hold a valid site license, which is to ensure that the companies involved in these activities are following all the applicable GMP requirements as stipulated in Natural Health Product Regulations. In addition, Health Canada regulatory officials, on risk-based approach, inspect facilities to ensure safety and quality of the products.